SOPHIA33 aims to deliver the customer’s chosen items to the place and person of their choice, in perfect condition and in the shortest possible time.

Please order from SOPHIA33 with enough lead-time to prevent any loss or disappointment resulting from the delivery time, as SOPHIA33 cannot be responsible for this. Delivery time for Items in stock is normally between 2 and 5 working days depending on when the customer’s order is processed, and the location the customer requires the order to be shipped to. For Made to Order Items delivery times can vary between 3-5 weeks from order date.

If the customer’s order cannot be delivered within the timeframe specified at the time the order is placed, SOPHIA33 will notify the customer and try to rectify the situation as quickly as is practically possible. All new orders are deemed separate and each is treated individually.